Refund Policy

At Yakura, we are committed to providing our customers with high-quality products and exceptional service. Our Refund Policy is designed to ensure that our customers are satisfied with their purchases, while also protecting the integrity of our products and services. Please read this policy carefully to understand your rights and obligations regarding refunds.

Unless otherwise specified, you are eligible for a full refund if your request is made within 60 days of your purchase date. This refund is contingent upon your account being in good standing.

Certain products may be subject to a shorter refund period, specifically 30 days from the date of purchase. These products will be clearly marked at the time of purchase. If you request a refund for these products after the 30-day period, your request may not be eligible for a refund.

To qualify for a refund, your account must be in good standing at the time of the request. An account is considered to be in good standing if you have not engaged in any of the following behaviors:

• Frequent Abuse of the Refund Policy: This includes excessive refund requests that suggest misuse of the refund process.
• Reselling Products in Violation of These Terms: If you have resold or attempted to resell any of the products purchased from Yakura in a manner that violates these Terms, your refund request may be denied.
• Violation of Other Sections of These Terms: If you have violated any other provisions of these Terms and Conditions, your account may be considered not in good standing.
• Fraudulent, Deceptive, or Harmful Behavior: Any behavior deemed fraudulent, deceptive, or harmful, as determined in Yakura's reasonable discretion, will result in the denial of a refund.

To request a refund, please submit your request through the designated customer support channels. Your request must include:

• Your order details, including the order number and the product(s) in question.
• A brief explanation of the reason for your refund request.

Refunds will generally be processed within 7-10 business days from the date your request is approved.

• Refund via Yakura Wallet: In order to mitigate fraud risks and avoid unnecessary fees, refunds will primarily be issued to your Yakura Wallet. This provides a secure and immediate transaction.
• Refund to Original Payment Method: If you request that your refund be processed back to your original payment method (such as a credit card), please note that it will take longer to process. This additional time helps prevent potential abuse of our system and credit card chargebacks, ensuring fair treatment for all users.

Certain products may be explicitly designated as non-refundable. These products will be identified clearly at the time of purchase, and refunds will not be issued under any circumstances.

Yakura reserves the right to make exceptions to this Refund Policy, at its sole discretion, in special circumstances. If you believe your case warrants an exception, please reach out to our customer support team for further assistance.

Yakura reserves the right to deny refunds to customers who engage in behavior that abuses the refund process or violates the spirit of this policy. Such behavior may include, but is not limited to:

• Submitting multiple refund requests for the same or different products without reasonable justification.
• Making refund requests after having received the product or service for an extended period.
• Engaging in behavior that Yakura deems harmful, deceptive, or contrary to the best interests of the company and its customers.

Customers who engage in such behavior may have their accounts permanently suspended or terminated, and they will no longer be eligible for any future refunds.

The final determination regarding eligibility for a refund will be made by Yakura in its sole discretion, based on the information provided in your request and any additional circumstances that Yakura deems relevant.

Yakura reserves the right to update or modify this Refund Policy at any time, without prior notice. Any changes to this policy will be reflected on this page. Please review this Refund Policy periodically to stay informed of any changes.

By making a purchase from Yakura, you acknowledge that you have read, understood, and agree to the terms of this Refund Policy.

If you have any questions or concerns regarding this Refund Policy, please contact Yakura's customer support team at [insert contact information]. We are here to assist you and ensure that your experience with Yakura is a positive one.